State Farm® Insurance Agent TJ Hurst

"This office has went out of there way to assist me with insurance needs they offer some insurance I didn’t know was available before I am thankful for it as it turns out I have now had to file a claim they make everything seem very easy and they aren’t pushy sometimes the right people organizations come into your life even though you don’t know you’ll need them. When they told me I’d hear something from claims within two days I was shocked nothing ever seems to happen that fast for me but I sat there and watched the salesperson enter everything in she had spoken to a claims agent and assured me someone would be calling within two days. Very impressed and drama free !!!"

"I purchased a life policy on my newest grandbaby for him to have for the rest of his life. He can borrow money against it later in life. This makes its so convenient for him to have something that covers him years to come. I’m so happy I done this! If you haven’t checked into life policies you need to!"

"As a new customer with this facility, I am beyond appreciative of the staff and services. I initially tried to purchase an auto policy online to no avail. Soon after, Stephanie called me as she had seen my online attempt. Within minutes I had a policy at a much lower rate than expected. Because of that interaction, I decided to try and get a Homeowners policy as well. Again...my online attempt was less than desirable but just like the first time, Stephanie called me right away. I ended up with the best policy for my needs at a price I can afford. If I could give 10 stars, I would."

"This is the worst insurance agency ever me and my wife both have had accents granted they was 6 months apart and she has a few speeding tickets but we have been fighting with them since January to know if we have insurance because we kept getting letters in the mail saying they are dropping us we called every time they kept telling us that we was fine we had insurance it would be 530 a month and we had to back pay for one month so our payment would be 700 for April we paid the payment now they are saying we don't have insurance and the bad part is someone backed into one of our cars we know it's not up to state farm to cover our damages it's up to the other driver but the cop that came to fill out the report wrote us a ticket for no insurance and they could careless and other insurance providers are saying that we are still covered under state farm but Mr tj himself says we are not I think he's just a greedy money taker who doesn't care for nobody but himself"

"I spoke with TJ Hurst at the pikeville location, and let me tell you him and his team was the absolute best people. So yesterday I called looking for insurance mind you this is my first time having insurance for my self I was always a driver under someone, so I was extremely nervous and not really knowing how this could go but after speaking with TJ and his assistant ( I wish I got her name) she was the absolute best and once TJ was on the phone he talked me through everything explained what everything was to the best of his ability, he got me the best deals possible and calmed my nerves right down. I was a mess trying to call at first! Just cause of what my insurance had told me prior to this call. But TJ and his team is most definitely the best customer service I have received and most definitely recommend him and his team to anyone! Thank you so so much again to them for helping me and my husband."