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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

april bowman

June 2, 2023

5  out of  5 rating by april bowman
"Kaylee and Ashley are great!! Always helpful and kind!"

rob justice

May 24, 2023

5  out of  5 rating by rob justice
"This is one of not the best insurance place around. Very friendly and helpful always make you feel welcome. If need insurance talk to them at tj hurst insurance can't get no better."

roy harlow

May 24, 2023

5  out of  5 rating by roy harlow
"TJ and the staff are nothing less than superb. They always are there to assist in my questions, changes in my policy or even going above and beyond to help us secure a rental. Great sales and service after the sale!!!"

Amy Farmer

May 24, 2023

5  out of  5 rating by Amy Farmer
"Very friendly and helpful staff! Always there to help you with any questions or concerns you may have. Highly recommend!!"

Ashley Adams

May 18, 2023

5  out of  5 rating by Ashley Adams
"As a new customer with this facility, I am beyond appreciative of the staff and services. I initially tried to purchase an auto policy online to no avail. Soon after, Stephanie called me as she had seen my online attempt. Within minutes I had a policy at a much lower rate than expected. Because of that interaction, I decided to try and get a Homeowners policy as well. online attempt was less than desirable but just like the first time, Stephanie called me right away. I ended up with the best policy for my needs at a price I can afford. If I could give 10 stars, I would."

Chastity Osborne

May 15, 2023

5  out of  5 rating by Chastity Osborne
"Great group of people"

bryan johnson

April 14, 2023

1  out of  5 rating by bryan johnson
"This is the worst insurance agency ever me and my wife both have had accents granted they was 6 months apart and she has a few speeding tickets but we have been fighting with them since January to know if we have insurance because we kept getting letters in the mail saying they are dropping us we called every time they kept telling us that we was fine we had insurance it would be 530 a month and we had to back pay for one month so our payment would be 700 for April we paid the payment now they are saying we don't have insurance and the bad part is someone backed into one of our cars we know it's not up to state farm to cover our damages it's up to the other driver but the cop that came to fill out the report wrote us a ticket for no insurance and they could careless and other insurance providers are saying that we are still covered under state farm but Mr tj himself says we are not I think he's just a greedy money taker who doesn't care for nobody but himself"

mario tarvano

April 13, 2023

1  out of  5 rating by mario tarvano
"Don't trust this company!"

Amy Williamson

March 27, 2023

5  out of  5 rating by Amy Williamson
"I came into the office today and the office staff as well as TJ were so friendly and polite. They have a very beautiful establishment. They make you feel like family there and not a number."

Michael Blackburn

March 27, 2023

5  out of  5 rating by Michael Blackburn
"Great people great service"

Courtney Hunt

March 27, 2023

5  out of  5 rating by Courtney Hunt
"Everyone there never fails to make me feel welcomed! They are always so helpful and ensure that we have the best rate with the best coverage possible! Go get yourself a quote and let them save you some money!"

Shawn Ramos

March 22, 2023

5  out of  5 rating by Shawn Ramos
"Went in today to the friendliest State Farm I’ve ever been too. Employees are wonderful and helpful and I had the absolute wonder to get an amazing quote and the best insurance help/advice I’ve gotten anywhere. Stephanie the State Farm Jedi. I thank you."

Water Malone

March 13, 2023

5  out of  5 rating by Water Malone
"I was amazed at how well they where Able to help me and my grandparents get a great rate on our insurance huge shout out to Stephanie she was the greatest help"

Brandon Reynolds

March 10, 2023

5  out of  5 rating by Brandon Reynolds
"Stephanie really helped me out with car insurance today. One of the best and easiest insurance agency I have dealt with. I would really recommend them to anyone"

Chenoa Hall

February 25, 2023

5  out of  5 rating by Chenoa Hall
"I spoke with TJ Hurst at the pikeville location, and let me tell you him and his team was the absolute best people. So yesterday I called looking for insurance mind you this is my first time having insurance for my self I was always a driver under someone, so I was extremely nervous and not really knowing how this could go but after speaking with TJ and his assistant ( I wish I got her name) she was the absolute best and once TJ was on the phone he talked me through everything explained what everything was to the best of his ability, he got me the best deals possible and calmed my nerves right down. I was a mess trying to call at first! Just cause of what my insurance had told me prior to this call. But TJ and his team is most definitely the best customer service I have received and most definitely recommend him and his team to anyone! Thank you so so much again to them for helping me and my husband."

Taylor Nick Spears

February 24, 2023

5  out of  5 rating by Taylor Nick Spears
"Best place of employment."

Allysha Keeb

January 21, 2023

5  out of  5 rating by Allysha Keeb
"Great insurance affordable!"

Traci Lawson

January 11, 2023

5  out of  5 rating by Traci Lawson
"Not only is the staff super friendly, but Brandie helped me find the best insurance rates I have found to date. I highly recommend doing business with this company."

Daniel Wolford

July 27, 2022

5  out of  5 rating by Daniel Wolford
"Great customer service, friendly, best of all they saved me a lot of money on my insurance."

Ashley Sawyers

July 19, 2022

5  out of  5 rating by Ashley Sawyers
"Great company for auto insurance! They have really been good to us about our auto policies and rebates!"

Angie Sanders

July 12, 2022

5  out of  5 rating by Angie Sanders
"Fantastic customer service, very friendly staff. Very affordable. Would highly recommend State Farm to anyone."

Tanya Edmonds

June 28, 2022

5  out of  5 rating by Tanya Edmonds
"I have been a client with this company for several years. Their price could not be beat and the customer service is superb. Staff is very knowledgeable and eager to help. Top notch company and employees!!!"

Beth Wooten

June 25, 2022

5  out of  5 rating by Beth Wooten
"Very polite and helpful people"

Misty Norman

June 14, 2022

5  out of  5 rating by Misty Norman
"I love the time and effort that the staff takes with me trying to save me money while getting me better coverage. This company is the best and very dedicated to serving my needs."

Ben Hall

June 10, 2022

5  out of  5 rating by Ben Hall
"TJ Hurst State Farm office by far has the friendliest staff. Always willing to help however. Would recommend to anyone! They go above and beyond to get you what you need."