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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sierra Crawford

November 17, 2023

5  out of  5 rating by Sierra Crawford
"I highly recommend TJ Hurst State Farm! The environment is extremely welcoming and everyone is so helpful."
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Erin Edwards

October 18, 2023

5  out of  5 rating by Erin Edwards
"Fantastic business and wonderful, supportive work environment"
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Lauren Salyer

October 17, 2023

5  out of  5 rating by Lauren Salyer
"Excellent Customer Service! We appreciate their willingness to help anytime we call with concerns, questions or needs."
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Dorothy Adkins

October 17, 2023

5  out of  5 rating by Dorothy Adkins
"This office has went out of there way to assist me with insurance needs they offer some insurance I didn’t know was available before I am thankful for it as it turns out I have now had to file a claim they make everything seem very easy and they aren’t pushy sometimes the right people organizations come into your life even though you don’t know you’ll need them. When they told me I’d hear something from claims within two days I was shocked nothing ever seems to happen that fast for me but I sat there and watched the salesperson enter everything in she had spoken to a claims agent and assured me someone would be calling within two days. Very impressed and drama free !!!"
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Ronda Moore

October 16, 2023

5  out of  5 rating by Ronda Moore
"The staff is friendly and so nice. I love visiting their office ."
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Melissa Thompson

September 13, 2023

5  out of  5 rating by Melissa Thompson
"Kaylee and the rest of the staff are super helpful! I highly suggest switching to TJ Hurst State Farm!"
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Amy Williamson

September 13, 2023

5  out of  5 rating by Amy Williamson
"I purchased a life policy on my newest grandbaby for him to have for the rest of his life. He can borrow money against it later in life. This makes its so convenient for him to have something that covers him years to come. I’m so happy I done this! If you haven’t checked into life policies you need to!"
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Nicki Boggs

September 7, 2023

5  out of  5 rating by Nicki Boggs
"These people go above and beyond to help you! Great staff! So friendly yet professional. I HIGHLY recommend them"
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april bowman

June 2, 2023

5  out of  5 rating by april bowman
"Kaylee and Ashley are great!! Always helpful and kind!"
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rob justice

May 24, 2023

5  out of  5 rating by rob justice
"This is one of not the best insurance place around. Very friendly and helpful always make you feel welcome. If need insurance talk to them at tj hurst insurance can't get no better."
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roy harlow

May 24, 2023

5  out of  5 rating by roy harlow
"TJ and the staff are nothing less than superb. They always are there to assist in my questions, changes in my policy or even going above and beyond to help us secure a rental. Great sales and service after the sale!!!"
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Ashley Adams

May 18, 2023

5  out of  5 rating by Ashley Adams
"As a new customer with this facility, I am beyond appreciative of the staff and services. I initially tried to purchase an auto policy online to no avail. Soon after, Stephanie called me as she had seen my online attempt. Within minutes I had a policy at a much lower rate than expected. Because of that interaction, I decided to try and get a Homeowners policy as well. online attempt was less than desirable but just like the first time, Stephanie called me right away. I ended up with the best policy for my needs at a price I can afford. If I could give 10 stars, I would."
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Chastity Osborne

May 15, 2023

5  out of  5 rating by Chastity Osborne
"Great group of people"
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bryan johnson

April 14, 2023

1  out of  5 rating by bryan johnson
"This is the worst insurance agency ever me and my wife both have had accents granted they was 6 months apart and she has a few speeding tickets but we have been fighting with them since January to know if we have insurance because we kept getting letters in the mail saying they are dropping us we called every time they kept telling us that we was fine we had insurance it would be 530 a month and we had to back pay for one month so our payment would be 700 for April we paid the payment now they are saying we don't have insurance and the bad part is someone backed into one of our cars we know it's not up to state farm to cover our damages it's up to the other driver but the cop that came to fill out the report wrote us a ticket for no insurance and they could careless and other insurance providers are saying that we are still covered under state farm but Mr tj himself says we are not I think he's just a greedy money taker who doesn't care for nobody but himself"
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mario tarvano

April 13, 2023

1  out of  5 rating by mario tarvano
"Don't trust this company!"
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Amy Williamson

March 27, 2023

5  out of  5 rating by Amy Williamson
"I came into the office today and the office staff as well as TJ were so friendly and polite. They have a very beautiful establishment. They make you feel like family there and not a number."
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Michael Blackburn

March 27, 2023

5  out of  5 rating by Michael Blackburn
"Great people great service"
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Courtney Hunt

March 27, 2023

5  out of  5 rating by Courtney Hunt
"Everyone there never fails to make me feel welcomed! They are always so helpful and ensure that we have the best rate with the best coverage possible! Go get yourself a quote and let them save you some money!"
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Shawn Ramos

March 22, 2023

5  out of  5 rating by Shawn Ramos
"Went in today to the friendliest State Farm I’ve ever been too. Employees are wonderful and helpful and I had the absolute wonder to get an amazing quote and the best insurance help/advice I’ve gotten anywhere. Stephanie the State Farm Jedi. I thank you."
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Water Malone

March 13, 2023

5  out of  5 rating by Water Malone
"I was amazed at how well they where Able to help me and my grandparents get a great rate on our insurance huge shout out to Stephanie she was the greatest help"
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Brandon Reynolds

March 10, 2023

5  out of  5 rating by Brandon Reynolds
"Stephanie really helped me out with car insurance today. One of the best and easiest insurance agency I have dealt with. I would really recommend them to anyone"
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Chenoa Hall

February 25, 2023

5  out of  5 rating by Chenoa Hall
"I spoke with TJ Hurst at the pikeville location, and let me tell you him and his team was the absolute best people. So yesterday I called looking for insurance mind you this is my first time having insurance for my self I was always a driver under someone, so I was extremely nervous and not really knowing how this could go but after speaking with TJ and his assistant ( I wish I got her name) she was the absolute best and once TJ was on the phone he talked me through everything explained what everything was to the best of his ability, he got me the best deals possible and calmed my nerves right down. I was a mess trying to call at first! Just cause of what my insurance had told me prior to this call. But TJ and his team is most definitely the best customer service I have received and most definitely recommend him and his team to anyone! Thank you so so much again to them for helping me and my husband."
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Nick Spears

February 24, 2023

5  out of  5 rating by Nick Spears
"Best place of employment."
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Allysha Keeb

January 21, 2023

5  out of  5 rating by Allysha Keeb
"Great insurance affordable!"
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Traci Lawson

January 11, 2023

5  out of  5 rating by Traci Lawson
"Not only is the staff super friendly, but Brandie helped me find the best insurance rates I have found to date. I highly recommend doing business with this company."